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Bulletin - Spektrum DX8

Posted 11-03-2010 at 06:47 PM by Bri



DX8 Un-commanded Servo Movement Service Bulletin

Recently, the Horizon Hobby Service Center has received a small number of reports from customers claiming un-commanded servo movements and loss of RF link during the activation of the vibrator motor in some DX8ís from the initial shipment.
Horizon requests that all DX8 customers with the Product ID (PID) HS008X or HS009X found in the battery compartment carefully check their radios to determine if their transmitter has this issue prior to flying.



Transmitters with a PID other than HS008X or HS009X are not affected by this bulletin.


If you have a DX8 with the affected PID, please perform the following test.
  • Step 1: If your model is electric, unplug motor leads from ESC for safety.
  • Step 2: In the function list, select Timer Screen and set a 0:10s Count Down timer to Tone/Vibe.
  • Step 3: With model powered on and connection established, activate timer and observe servos for un-commanded movement and receiver for loss of RF link.

Should you find that your transmitter is affected by this issue, please contact your nearest Spektrum authorized service center to arrange for a free upgrade to your DX8 performed by a Horizon Hobby authorized Technician.
  • Click here to complete the Spektrum DX8 Return Request form.
  • You may also e-mail the Horizon Hobby Product Support team. Please type "DX8 Return Request Form" in the subject line.
    Please include your shipping address, daytime phone number, and PID code from your Spektrum DX8 transmitter. Click here to e-mail Product Support.
  • Horizon will pay for all ground shipping.
  • If you have further questions, please call Horizon Hobby Product Support at
    877-504-0233.
  • Consumers outside the US and Canada should contact their local retailer or distributor. A list of International distributors may be found at: www.horizonhobby.com/StoreLocator.
  • As with all RC aircraft, please check your transmitter and equipment prior to each flight.
  • Horizon Hobby and the Spektrum team apologize for this inconvenience.

Source: Horizon Hobby


Bri
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Comments

  1. Old Comment
    fnity3632's Avatar
    Whats going on with this DX8???
    Seems like every day there's a new problem
    Posted 11-04-2010 at 10:47 PM by fnity3632 fnity3632 is offline
 


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