problem with 3gx

[craymanus]

listen freaks i cant get this to link to any computer.drivers wont even show up in the device manager..but i do hear the chime the pc make when i plug it in.but it wont work..is the dongle bad?the 3gx has been sitting around 3 yrs and i never used it.i tried setting it up on a heli once but i had the wrong parts to go flybarless so i stop due to health issues..now for the last 2 days i've been trying to get it to work but it wont link..i never updated it ..can i just set it up with the out of date firmware and fly it like that? im disabled now so i dont have the income to buy another one. all three of my helis are fb and i wanna try flb for a change..anyway how much is a dongle??

[tadawson]

Do you have it connected to a receiver and battery? Unless it sees a valix RX signal, it won't initialize, and you can't connext to it.

- Tim

[Mateyhv]

... or add a sat and a battery, bind to the Tx and do the same tadawson said.

[craymanus]

yes did everything i can think of..btw it a futaba rx followed the intructions and went over them multiple times... i did everything but reformat the pc thinking could it be but did the same on three seperate pcs.i've search everywhere on the internet did everything over and over again..are the drivers suppose to show up in the device manager????cause i dont see them but i do hear the chimes that windows make when i plug in the usb but dont see the drivers there..

[Mateyhv]

The 3GX must initialize otherwise you wont connect and you wont fly either. There might be some issue with your setup because the gyro initializes when there is an incoming Rx signal.

[nameci]

two things you need to check.

- Make sure USB dongle is recognized by your PC. You don't need to connect the 3GX. Just the connect the USB dongle to your PC and make sure your PC is recognizing the USB dongle. On Windows 7/8, it takes a while to go through the driver installation as it searches for any driver update in Windows which doesn't exist for many of devices like 3GX dongle. Also with USB dongle recognized, you can launch the 3GX PC software without connecting 3GX. If you are still having problems, uninstall 3GX software completely and reboot your PC before installing it again.

- Make sure your receiver that is connected to 3GX is bound to your transmitter.

3GX will not initialize without a receiver bound to the transmitter as mentioned above

[craymanus]

thats just it..it wont recognize it...

[craymanus]

everything works as it should..just wont update..can I use it without updating the software?other than that it works..
I even formatted the pc and still don't update..wont link to pc.could the dongle be bad??

[Mateyhv]

Originally Posted by craymanus

...could the dongle be bad??

Check that out. When you open the 3gx software the status should say 'Check USB Device' in amber. When you plug the USB with the dongle to the PC, when its recognized the status must change to an amber 'Linking...'

If that doesn't happen there are three possibilities, the USB cable is bad, the dongle is bad, or there is some problems with the PC drivers.

I don't know your current version but three years ago it may be v1.2 that I can't recommend you at all. Current version is 5, its proven and stable.

[craymanus]

has to be bad dongle..i see the drivers in the add remove programs menu.it just never link..and I tried different versions they all do the same thing..

[craymanus]

where can I get a dongle? and whats the cost? im disabled hope its not too expensive.

[Mateyhv]

I have no idea as the donlge comes with every 3GX, try in the for sale forum. I have also read here that the Tarot XYZ dongle is the same as Aligns.

[HEXAHYDRATE]

The first time you hook up the dongle, it could take up to a good 5 minutes for the drivers to install the first time.

Get your 3GX powered up normally. Hook it up to the computer. Then go have 2 smokes.

See if that works...

[craymanus]

tried waiting 15 minutes and still wont work..would I still be able to use the 3gx without updating it??it still works but just cant update it..

[HEXAHYDRATE]

It will still work yes. But older firmware versions had issues that an upgrade would fix. You shouldn't have a problem finding a dongle. There 1000's out there.