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KDS Helicopters General Discussion KDS Helicopters General Discussion |
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01-22-2014, 10:56 AM | #1 (permalink) |
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Join Date: Nov 2013
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KDS Models USA Customer Service
I really can't say enough great things about Allen and his customer service ethics. I have had a few minor quirks and questions building a 5.5 and 7.2 and Allen has been right there to answer every question and has been extremely helpful.
What stands out is that he actually called me after I sent him an email about something else entirely to let me know about a part revision that he was going to send me. I haven't seen anything posted online about it yet so I won't say too much but if you are a REALLY hard 3d pilot on the Agile 7.2, you may want this "upgrade" down the road. So kudos and thank you to Allen @ KDS USA. |
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02-17-2014, 04:01 PM | #2 (permalink) |
Registered Users
Join Date: Mar 2013
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Thank you Allen
I gta say, I messed up my wiring and settings pretty good. Never wire up a heli at 2-3a.m. after a 14 hour work day,lol.
That being said... I called Allen, and after a very long walk through, he got me and my 7.2 all sorted out. Allen is incredibly knowledgeable and an incredibly patient person. Through the whole process he was super upbeat, positive and very gentlemanly, shoot, I was even irritating my self,lol, but he was cool throughout the whole ordeal. Can't even begin to express how great Allen and the whole KDS team is. Thank you so much guys, you rock and many thanks to you Allen Cory & Kii
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KDS Innova 700v2, KDS Chase 360, KDS Agile 5.5, KDS Agile 7.2, MA Spectra G, Futaba 14sg KDS USA Team Pilot, MKS, Cyclone Rotor Blades, KDE Direct, Team Ninja, All around good guys! |
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