cant get logged in ???

[dyin2fly]

nice to see you guys back, but your new site wont log me in for some reason.
I'll try again tomorrow, hopefully you'll get the bugs worked out soon.

[Yfbb]

Does this whole thing affect the processing time?

[NC_2_VA]

Their new site is slow as crap, and I can't log in. I'm sure they will get it sorted out.

[msallua]

I can't log me in too, and If I send a password recovery the web don't send the mail with the new password.

Thanks

[Seasick78]

Try again

[krayziek04]

Im still having problems signing in. The password reset doesn't even send the reset password. When will this be fixed. I need to buy something soon. going through withdrawals...

[Seasick78]

Originally Posted by krayziek04

Im still having problems signing in. The password reset doesn't even send the reset password. When will this be fixed. I need to buy something soon. going through withdrawals...

I have shared your direct message with the folks working on the site. Hopefully this will be resolved quickly for you.

[Grimmy]

I've experienced the same thing. I was always able to click the google account icon and it would ask me to log in with that info, but I see that's no longer there. I did find a google icon when trying to sign up but it came up with an error.

However, when I tried to log in using my gmail account, it said I had the wrong password. So I went though the password recovery, got the email, but when I click on the link, I get a 404 Not Found 1 page loads and says the following:

Whoops, our bad...
The page you requested was not found, and we have a fine guess why.
If you typed the URL directly, please make sure the spelling is correct.
If you clicked on a link to get here, the link is outdated.
What can you do?
Have no fear, help is near! There are many ways you can get back on track with Magento Store.
Go back to the previous page.
Use the search bar at the top of the page to search for your products.
Follow these links to get you back on track!
Store Home | My Account

Not sure what's going on there. Just hope things are fixed in time to catch some sales.

[Arcturus97]

I haven't been able to login in more than a week. Website is slow and much of the text is formatted oddly. Its a mess.

[Seasick78]

Originally Posted by Arcturus97

I haven't been able to login in more than a week. Website is slow and much of the text is formatted oddly. Its a mess.

See here: https://www.facebook.com/HeliDirectRC

We value your opinion!!!!
It has been more than a week since we launched the whole new website. Our whole team still working around-the-clock to fix all the issues and improve the website. But of course there may be some issues that we may not see. So please let us know if you see anything that we need to fix or improve on the new website. We will look into every single input or comment and will surely work it out. Thank you!!!

[kenkadish]

Just tried to log in...says my name/password are incorrect?

Come on guys....

Ken

[Arcturus97]

Yeah I posted on Facebook, HD got back to me with a new password via email. Seems to be working okay now (haven't tried an order).

[msallua]

In this moment the login is perfect and the new website is fast, I lost the "Additional Address Entries"

[ryane67]

it seemed to be working but i've got an order that went to "complete" about a week ago never marked as shipped, now I can't even log in again.. what the heck is going on?

[jaxxx]

after getting the no replys by email and getting the run around over the phone, I think Im done with Helidirect... Customer service and thier "quick shipping" has gone downhill.

[Seasick78]

The old site has been restored while they continue work On the new one in the background.

https://m.facebook.com/story.php?sto...id=99402833620

[Grimmy]

If I click on "My Account" and then click on the google icon, I get the following message:

Method Not Implemented

GET to /openid.php not supported.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I've tried clearing cache and cookies, but still get that message.

[Seasick78]

Take away the "S" on "HTTPS" in the URL. See if that helps.

[Grimmy]

Originally Posted by Seasick78

Take away the "S" on "HTTPS" in the URL. See if that helps.

I don't see any "s" to remove. I go to www.helidirect.com, I click on account, and then click on the goolge icon, and there's nothing that loads that has the https in it.

[12/07/41]

I still can't get logged in.
And I never got a reply to my email .
where's the customer support ?