Outrage Torq servo question

[EO19]

Anyone have an update on the replacement servos?

[dpeagle]

got an email stating replacement due in 3/15/10.

[kazager]

Thanks for the heads up dpeagle! Hopefully some extras made it on the boat!

[dpeagle]

touched bases with HD and was told the replacement / rebuilt servos have shipped to them. they hope to be sending them out to us soon. no hard ship date though.

[ov10mech]

Just to clarify, when you say shipped to them, does that mean they are in possession of them already, or simply on their way, which is probably from overseas?

Originally Posted by dpeagle

touched bases with HD and was told the replacement / rebuilt servos have shipped to them. they hope to be sending them out to us soon. no hard ship date though.

[dpeagle]

Originally Posted by ov10mech

Just to clarify, when you say shipped to them, does that mean they are in possession of them already, or simply on their way, which is probably from overseas?

- i just got off the phone with helidirect. i asked for the up to date status on the replacement servos and was told that the factory has pushed back the delivery date again. the new date for the replacements to ship from the factory to HD is, "no later then 4/7/2010". if that is the case i would not expect for us to receive the servos till maybe the middle of april. i think we can assume the problem with these servos was more then just a few were assembled with the wrong gears. oh well, as long as they are as advertised when they finally do show up. i would like to see them extend the warranty for the customers who waited for these replacements. maybe 2 years instead of 1.

[Foxden]

Wouldn't the warranty go into effect for 1 year from the date that you receive the final product, I don't see the clock ticking until I get my replacements in my hand, so why would I expect the distributor or manufacturer to extend the warranty???

In my industry warranty's are either 90 days or one year depending on contract terms, I just bought a big screen TV, it came with a 1 yr manufacturers warranty, I was asked if I wanted to purchase an extended warranty for 2, 3, or 4 years, I didn't expect to receive the extended warr for nothing, why do we expect the hobby industry to simply "give it away"

[dpeagle]

quote "why would I expect the distributor or manufacturer to extend the warranty???" - 2 reasons. first it costs them nothing up front but says thank you to the customers who have sent in these servos and are patiently waiting this thing out. and secondly it brings them more in line with the 3 year warranty you get with proven JR servos. im not saying i expect it i am saying it would be a nice gesture. also yes im sure the warranty will begin after you receive your replacement.

[DominicD]

Hehehe those JR 3 year warrentys are great..... now if i could only find the receipt for the servo i bought 2-3 years ago I could get this burnt out 3400G fixed.

[billbill242000]

People keep receipts????
That goes against my whole "leave no evidence" way of life....

[OnTheSnap]

I just ordered a Torq servo from GrandRC. Are these the updated servos, or are they old stock of the recalled servos?

[fallafalla]

I also ordered 3 cyclic and a tail servo from GrandRC of which i opened the tail servo to check gears and they were in fact the metal ones.

[Foxden]

Sounds to me like GrandRC didn't follow directions and send the tail servo in for the recall, they are NOT back in stock yet and are expected hopefully by the end of this week.

[OnTheSnap]

It looks like you are right. Bummer. That will teach me to stray from Helidirect. Hopefully the store contacts me some day soon and replies to one of my emails.

It kind of sucks being sold a recalled servo 2 months after they have been pulled off the shelves.

[3Dmuse]

Originally Posted by R0t0R

They are rated for 8V so can be run without a regulator directly from a 2S LiPo ( Gyros such as the Spartan are rated for 8V also). 0.03 speed at 8V (fastest I have seen!), helical cut gears and legendary Outrage support!

The problem with running the servos directly from a battery is that the voltage will drop under load and as the battery discharges, so the servos will not offer consistent performance for the whole flight. Not sure if that can actually be felt by the pilot, but voltage drop will happen nonetheless. Better use a regulator to power these servos? Or maybe they should put a governor in these servos???

[kazager]

so the servos will not offer consistent performance for the whole flight.

I think you're overstating the issue a bit here. The faster the servo the better, but your talking about a drop of 1-2 100ths of a second, and that is over 60deg of travel. The gyro is doing the work here. The bigger thing to this is
1)Brushless - less wear
2)High Voltage - no regulator required - ease of installation.
if you're able to pick of an extra 1/100th of a second, you must be a ninja!

[3Dmuse]

Originally Posted by kazager

I think you're overstating the issue a bit here. The faster the servo the better, but your talking about a drop of 1-2 100ths of a second, and that is over 60deg of travel. The gyro is doing the work here. The bigger thing to this is
1)Brushless - less wear
2)High Voltage - no regulator required - ease of installation.
if you're able to pick of an extra 1/100th of a second, you must be a ninja!

There will be a difference in torque. Probably no one will be able to feel it, but there will be some. I can't help myself, I'm a purist. A ninja purist, actually

[John Cook]

well I can chime in by saying I don't notice a difference in speed or torque running my Futaba BLS451's in both of my Velocities off straight 2s lipo power for my cyclics. I haven't had the chance to try the Outrage tail servo, but I know Eric and HC both have them, and if ANYONE is going to notice a tail servo not performing, those two are with all the piro and reversing piro work they do

[kazager]

just saying, to slow it down with a reg to add "consistency" doesn't make sense, and I'm saying that you can not percieve the difference.

[3Dmuse]

Originally Posted by kazager

just saying, to slow it down with a reg to add "consistency" doesn't make sense, and I'm saying that you can not percieve the difference.

8V regulator.