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09-23-2015, 03:43 PM | #21 (permalink) |
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Join Date: Jan 2011
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Spektrum
Over and above customer service.
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09-23-2015, 04:56 PM | #22 (permalink) |
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Join Date: Feb 2013
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Seeing as how it's a discontinued unit they probably have a crate of them to dole out as replacements in the name of good customer service. At this point it's probably not even worth the labor costs for them to even inspect it.
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09-28-2015, 10:48 PM | #23 (permalink) |
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Join Date: Dec 2009
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Update - received another email from HH asking me for payment of $70USD....$30USD post and $40USD for AR7200BX unit.....
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Goblin 380 iKon / Goblin 500 iKon Scorpion HKIII-4020-1100KV Spectrum DX9 308Duo / X6 Deep Cycle Last edited by Supertuna; 09-29-2015 at 05:51 AM.. |
09-29-2015, 04:10 AM | #24 (permalink) |
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What a disappointment, especially when that comes out of the blue, after originally saying they were going to replace it with no mention of a fee. They didn't say there wouldn't be one, in the snippet of e-mail you previously included, but there was no hint there of a following charge.
What was the full content of the body of that previous mail?
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09-29-2015, 05:52 AM | #25 (permalink) |
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Join Date: Dec 2009
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Not sure on the whole deal very confusing as emails coming from different dept saying different things.......
Keep you posted on final outcome but looks like having to pay!
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Goblin 380 iKon / Goblin 500 iKon Scorpion HKIII-4020-1100KV Spectrum DX9 308Duo / X6 Deep Cycle |
10-15-2015, 09:02 PM | #26 (permalink) |
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Thread Starter
Join Date: Dec 2009
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Replacement AR7200bx from horizon cost me $70usd....
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Goblin 380 iKon / Goblin 500 iKon Scorpion HKIII-4020-1100KV Spectrum DX9 308Duo / X6 Deep Cycle |
10-16-2015, 02:39 AM | #27 (permalink) |
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Join Date: Apr 2012
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Well, in the end you were the one who broke it
Why would they replace it for free...
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10-16-2015, 04:20 AM | #28 (permalink) |
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You wouldn't expect it, but it's just that you hear of it so often and at least one of his e-mails sort of implied that it would be done for free, which when over turned by later information can be a little disappointing.
Anyway, even though it's not totally what he might have been hoping for, I don't think that's a bad price at all for a replacement unit.
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