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Freeskiken · 01-30-2013, 11:59 PM

Great news !! Do you have a idea when we will be able to ship our esc in for a update and check it over ? I have a Jive 120 . Thanks

Jason O'Connell · 01-31-2013, 09:59 AM

KONTRONIK USA · 01-31-2013, 02:11 PM

We are happy to announce that owners of any JIVE/HELI JIVE products may now send their ESC in for an update to firmware version 13. We will also be able to provide this update service at events and shows in which KONTRONIK USA will be in attendance. If you have your update done at an event, the update will be free. There will be a flat charge of 20.00 which will include return shipping costs and insurance.

Please send your JIVE/HELI JIVE with all return information to:

KONTRONIK USA
2288 Gunbarrel Road
Suite 154-382
Chattanooga, TN 37421

KONTRONIK USA · 01-31-2013, 02:16 PM

Quote:

Originally Posted by silas3d

This is good news. A major issue I've had with Kontronik over the years is that it's never made any sense to have to ship a unit back for a firmware update. EVERYTHING modern can either be updated remotely or have updates pushed onto it...

That being said I think this is a step in the right direction. When will you be able to download updates!? That's the real question.

Silas,

The JIVE/HELI JIVE line is not designed with the option of updating online or remotely by the end user. A special update unit designed by KONTRONIK is used for the process. The newest products in the lineup, the KOBY and KOSMIK can be updated by the end user using a PROGDISC.

KONTRONIK USA · 01-31-2013, 02:17 PM

Quote:

Originally Posted by marcosp

And will you be able to update the Kosmik batch that had boot loader issues? I still have one that needs updating.

Marcos,

Any of the original KOSMIK 200s still need to be sent back to Germany for this process. We are unable to do this in the USA.

rebeltrousers · 01-31-2013, 04:34 PM

How do I know if my Kosmik 160 has this problem??

KONTRONIK USA · 01-31-2013, 10:16 PM

Quote:

Originally Posted by rebeltrousers

How do I know if my Kosmik 160 has this problem??

This original problem was with a few KOSMIK 200s. Your 160 should be fine.

rebeltrousers · 02-01-2013, 01:37 AM

Great thanks!

Freeskiken · 02-02-2013, 01:21 PM

Quote:

Originally Posted by KONTRONIK USA

We are happy to announce that owners of any JIVE/HELI JIVE products may now send their ESC in for an update to firmware version 13. We will also be able to provide this update service at events and shows in which KONTRONIK USA will be in attendance. If you have your update done at an event, the update will be free. There will be a flat charge of 20.00 which will include return shipping costs and insurance.

Please send your JIVE/HELI JIVE with all return information to:

KONTRONIK USA
2288 Gunbarrel Road
Suite 154-382
Chattanooga, TN 37421

Hi, I bought a used Jive 120 V9. It has some damaged to the case where the master cable plugs in, is missing its identification label, and I would like you to test if it functions OK . I think the damage to the case material is mostly cosmetic. Can you also supply me a slave cable with toroidal ring, update the firmware, supply new label, and check its function. Please let me know. Thank you

boheli · 12-11-2013, 11:06 AM

Will Kontronik be at the AMA show in Ontario, CA again this coming January and will they be doing firmware update?

jcflyer · 12-15-2013, 04:58 PM

Quote:

Originally Posted by KONTRONIK USA

This original problem was with a few KOSMIK 200s. Your 160 should be fine.

Exactly what problem are you talking about here? I have NIB Kosmik 200 that I have not installed yet...

Wh1teAfr1can · 12-15-2013, 08:47 PM

Quote:

Originally Posted by jcflyer

Exactly what problem are you talking about here? I have NIB Kosmik 200 that I have not installed yet...

he was referring to a firmware issue where it would have to be sent in to be updated past a certain point. There was an issue with an early batch where it would brick if you tried to update it. but could be sent in and boot loader would be fixed and it would be updated to newest firmware free of charge

jcflyer · 12-15-2013, 10:51 PM

Quote:

Originally Posted by Wh1teAfr1can

he was referring to a firmware issue where it would have to be sent in to be updated past a certain point. There was an issue with an early batch where it would brick if you tried to update it. but could be sent in and boot loader would be fixed and it would be updated to newest firmware free of charge

Hi Richard,
Any way to tell which version I have?

jamin_00 · 12-16-2013, 06:04 AM

This was a very well publicised recall but the way to tell is to look at the top of a log file. this will tell you exactly what version you are running

im4711 · 12-16-2013, 08:51 PM

Quote:

Originally Posted by Freeskiken

Hi, I bought a used Jive 120 V9. It has some damaged to the case where the master cable plugs in, is missing its identification label, and I would like you to test if it functions OK . I think the damage to the case material is mostly cosmetic. Can you also supply me a slave cable with toroidal ring, update the firmware, supply new label, and check its function. Please let me know. Thank you

based on my knowledge I would check the Kontronik site http://www.kontronik.com/index.php?o...mid=98&lang=en

The Jive should be sent to Service address with filled out service form that you find on the website. In addition you should be able to buy the wires with ferrite ring at different providers. Possibly Kontronik could directly provide that to you but it maybe easier toi even get those at any other online stores.

Thats what I would do.

WayFastWilly · 01-05-2014, 08:01 AM

USA Site able to sell and or replace short shaft for longer shaft on pyro 800-40 competition.

Magneto · 01-05-2014, 11:37 AM

Quote:

Originally Posted by indycustombikes

USA Site able to sell and or replace short shaft for longer shaft on pyro 800-40 competition.

Yes the USA facility replaces shafts you will need to contact Greg his contact info can be found at post #6 of this thread.

Wynn1427 · 01-31-2014, 10:46 AM

Have to bump this thread up, figure it would be a sticky by now.

Had great service from Greg at Kontronik USA. Always got back to me with a status update even for the minor steps along the way. Glad to know that we can now get the service here on a local level.

Wynn

Martinshelis · 01-28-2016, 01:31 PM

There isn't a kontronik usa anymore?

Magneto · 01-28-2016, 02:14 PM

K USA is no more, Motor bearing and shaft service and ESC updates are still available in the US.

01-30-2013, 11:59 PM	#21 (permalink)
Freeskiken Registered Users Join Date: Jun 2009 Location: Edmonton, Alberta, Canada	Great news !! Do you have a idea when we will be able to ship our esc in for a update and check it over ? I have a Jive 120 . Thanks __________________ soXos Strike 7.1 L, Diabolo 600, Logo 600, Kraken 580, Protos 380 Evo

01-31-2013, 09:59 AM	#22 (permalink)
Jason O'Connell Formerly BarnStormer Join Date: Aug 2008	__________________ Scorpion Power Systems

01-31-2013, 04:34 PM	#26 (permalink)
rebeltrousers Registered Users Join Date: May 2009	How do I know if my Kosmik 160 has this problem?? __________________ Silverline V-bar, Vbar Control #205

02-01-2013, 01:37 AM	#28 (permalink)
rebeltrousers Registered Users Join Date: May 2009	Great thanks! __________________ Silverline V-bar, Vbar Control #205

12-11-2013, 11:06 AM	#30 (permalink)
boheli Registered Users Join Date: Dec 2008	Will Kontronik be at the AMA show in Ontario, CA again this coming January and will they be doing firmware update? __________________ oxy2 190 FE, Stock, u-Ikon/T-Rex625S,VBar,Radix 625,CustomHP 2mm,Hacker A50-10L Turnado,15T,Jive 80+HV,BLS451s,DS8900G,12S3300/JR Vibe SG E12, TAGS-01, Edge 713,Pyro700-52L, Jive120+HV,BLS451s,DS8900G,12S/Xxtreme 800,TAGS-01,Pyro850-40L,Kosmik200,14S

01-31-2013, 02:11 PM	#23 (permalink)
KONTRONIK USA Thread Starter Join Date: Nov 2012	We are happy to announce that owners of any JIVE/HELI JIVE products may now send their ESC in for an update to firmware version 13. We will also be able to provide this update service at events and shows in which KONTRONIK USA will be in attendance. If you have your update done at an event, the update will be free. There will be a flat charge of 20.00 which will include return shipping costs and insurance. Please send your JIVE/HELI JIVE with all return information to: KONTRONIK USA 2288 Gunbarrel Road Suite 154-382 Chattanooga, TN 37421

12-16-2013, 06:04 AM	#34 (permalink)
jamin_00 Registered Users My HF Map location Join Date: Aug 2008	This was a very well publicised recall but the way to tell is to look at the top of a log file. this will tell you exactly what version you are running __________________ The difference between knowing your st and knowing you're st! Optipower - Kontronik Drives

01-05-2014, 08:01 AM	#36 (permalink)
WayFastWilly Registered Users Join Date: Dec 2010	pyro shaft replacement USA Site able to sell and or replace short shaft for longer shaft on pyro 800-40 competition.

01-31-2014, 10:46 AM	#38 (permalink)
Wynn1427 Registered Users Join Date: Jun 2006	Have to bump this thread up, figure it would be a sticky by now. Had great service from Greg at Kontronik USA. Always got back to me with a status update even for the minor steps along the way. Glad to know that we can now get the service here on a local level. Wynn __________________ Logo 550sx

01-28-2016, 01:31 PM	#39 (permalink)
Martinshelis Registered Users Join Date: Aug 2006	There isn't a kontronik usa anymore? __________________ https://www.youtube.com/channel/UCTN...O1AJMoBiO8hX1g

01-28-2016, 02:14 PM	#40 (permalink)
Magneto Registered Users Join Date: Jan 2010 Location: Massachusetts	K USA is no more, Motor bearing and shaft service and ESC updates are still available in the US. __________________

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